Privacy Policy
Your privacy is important to us at Verbatimly. We respect your privacy regarding any information we may collect from you across our website.
This Privacy Policy describes how Tech von Chu ("we", "us", "our") collects, uses, and protects your personal information when you use Verbatimly ("Service").
1. Information We Collect
- Account Info: Name, email address, and password.
- Content: Uploaded audio/video files, generated transcripts, and summaries.
2. How We Use Your Information
- To provide and improve the transcription service.
- To manage user accounts and provide support.
- To analyze usage trends (anonymously) to enhance performance.
3. Data Storage and Security
All data is securely stored on EU-based servers. Data in transit is encrypted (SSL), but stored files are not encrypted at rest.
4. Sharing and Disclosure
We do not sell or rent your data. We may share limited data with:
- Third-party processors (e.g., Lemonfox AI, OpenAI) for core functionality.
- Legal authorities when required by law.
5. User Rights
- You can view and delete your transcripts at any time.
- You can request full account deletion via support@verbatimly.com.
- EU residents may request data export, rectification, or limitation of processing under GDPR.
6. Children's Privacy
Verbatimly is not intended for use by individuals under 18. We do not knowingly collect data from minors.
7. Updates
This policy may be updated from time to time. Material changes will be communicated via the platform or email.
8. How can you contact us about this policy?
If you have questions or concerns about this policy, contact us at support@verbatimly.com.